IT Service Desk Engineer / ICT-Support 80-100% (m/w/d)

Join our team as an IT Service Desk Engineer in Herisau! This role offers a dynamic work environment with growth opportunities. Tasks Act as the first point of contact for IT support requests. Analyze and resolve technical issues via email, phone, and tickets. Document procedures and update guides for better service quality. Skills Completed IT education or equivalent experience required. Strong customer and service orientation essential. Analytical and problem-solving skills are a must. IT Serv…