L2 Support Specialist

Direct message the job poster from Ampstek Nivitha Sathya Nivitha Sathya Talent Acquisition Executive at Ampstek Job Description: Provide second-level technical and functional support for the banking applications administered within the team. This includes: handling incidents, documenting them, analyzing problems, resolving issues, and escalating investigations to third-level support when necessary. building and maintaining the operational documentation required for the administration of banking…