Informaticien / Helpdesk (H/F)

Join a leading Swiss IT services company as an Informaticien/Helpdesk. Tasks Provide first-level IT support and manage user inquiries. Handle incoming calls and emails promptly and courteously. Track and report on support tickets for performance monitoring. Skills Minimum 1 year of experience in a similar role, ideally in IT. Strong communication skills and patience in user support. Proficient in Excel for reporting and Outlook for coordination. En tant que société de services informatiques suis…