2nd Level IT Supporter Cloud / M365 (m/w) 80-100%

Join a leading IT service provider in Switzerland as a 2nd Level IT Supporter! Enjoy a dynamic work environment and great career growth opportunities. Tasks Provide 2nd Level support for M365, Azure, and Citrix services. Manage incidents and service requests within agreed SLA times. Coordinate complex issues with system engineers for resolution. Skills Several years of experience in IT support or relevant education. Strong knowledge of Microsoft products and technologies. Excellent customer orie…